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Repairs
You can report a routine repair by calling
0800 1700 305
Before you report a repair, you may want to check who is responsible as this may differ depending on the type of tenancy held and the accommodation you are living in.
To report a routine repair, please click here
EMERGENCY REPAIRS
We treat a repair as an emergency if there is an immediate risk to safety, security or health. We will repair, or make safe an emergency repair as soon as possible and always within 24 hours.
An emergency repair may be:
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No heating or hot water
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Burst pipes or major plumbing repairs
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Exposed electrical wires
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No lighting
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EMERGENCY CONTACTS
If you think you can smell gas, call 0800 111 999 straightaway
If you can see or smell smoke, call 999 or 112
If there is a power cut, contact 105
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